REFUND AND RETURN POLICY

Because our products are research materials whose integrity and chain of custody cannot be verified after delivery, all sales are final, and USA Peptide Labs does not accept returns or exchanges. This restriction does not apply if USA Peptide Labs ships an incorrect item, an item arrives damaged or defective, an item is missing from the shipment, or a refund is otherwise required by applicable law.

Claims for damaged, defective, incorrect, or missing items must be submitted to support@usapeptidelabs.co within seventy-two (72) hours after delivery. The claim must include the order number, a description of the issue, and clear photographs of the product, packaging, shipping label, and any visible damage. Do not discard the product or packaging until the claim has been resolved. After reviewing a timely and substantiated claim, USA Peptide Labs may replace the affected item or issue a refund to the original payment method, as appropriate. Shipping charges are non-refundable unless the issue resulted from our error or applicable law requires otherwise.

If USA Peptide Labs cannot ship an order within the time stated on the Website or, when no shipping time is stated, within the period required by applicable law, USA Peptide Labs will provide the customer with the option to consent to the delay or cancel the affected order for a refund. Nothing in this Refund and Return Policy limits any non-waivable rights available under applicable law.